concierge insurance
services
At Eastern Standard Insurance, we take great
pride in our ability to meet the unique needs of our clients and provide them with the peace of mind and protection they deserve. We understand that everyone's insurance requirements are different, and we are dedicated to tailoring our solutions to match those individual needs.
our Philosophy on Insurance
We believe that an educated client is a satisfied client. By providing you with the knowledge and understanding you need, we aim to build a strong foundation of trust and transparency, knowledge is power. Together, we can navigate the insurance landscape with confidence and ensure that you have the coverage that best suits your needs.
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Core
Principles
Speed.
At Eastern Standard Insurance, we understand the importance of speed and efficiency when it comes to serving our clients. We share your sense of urgency and strive to provide prompt service, even during non-traditional working hours.
Experience
Having developed strong relationships with leading insurers, we are capable of offering superior levels of coverage at competitive prices. With over 35 years in the industry, our principal brokers have the experience and expertise necessary to analyze your specific needs and advise on the insurance products that are right for you.
Ease.
We wholeheartedly agree that simplicity and ease are key components of providing exceptional customer service. We understand that insurance can often be perceived as complicated and confusing, and we are committed to making the experience as straightforward and client-friendly as possible.
Our approach is centered around clear communication and transparent processes. We take the time to explain policy options, coverage details, and any relevant terms in a way that is easy to understand. Our team of experienced professionals is dedicated to answering your questions and guiding you through the insurance journey with patience and clarity.
Professionalism
We value professionalism, approachability and promptness, while priding ourselves on our exceptional service and ease of doing business. With a profound depth of knowledge around insurance, we are prepared to meet and exceed your every insurance need, alongside being available and responsive to you. In the event of a claim, our clients know they have our team by their side through every step of the process.
Knowledge.
We believe that an educated client is a satisfied client. By providing you with the knowledge you need, we aim to build a strong foundation of trust and transparency. Together, we can navigate the insurance landscape with confidence and ensure that you have the coverage that best suits your needs.
Our Services
As a specialty service which recognizes the unique needs of our clients, we are focused on providing comprehensive insurance coverage and products to our clients for their wide range of assets.
Auto, Home, Umbrella
& Life Insurance
Our goal is not only to protect you and your assets but to help educate you on why we recommend a coverage and how it can be beneficial to you in the event you need to use it.
Mobile Notary & RMV ServiceS
We will come to you for any notary and or RMV needs. Need new plates for your vehicle? Let us take care of that for you.
Portfolio Management
We deliver comprehensive insurance consulting services.
Allow us to monitor and maintain and service your coverages,
so you don't have to.
Feedback from our Clients
“Chris and his staff have always been great to work with. He has helped me insure multiple properties and vehicles, everything from a classic 1952 truck up to my 2023 Suburban.
This last year when I had a catastrophic home claim, the claims adjuster even remarked “man, your insurance guy really knows what he’s doing, had you not had this exact coverage this would have cost you tens of thousands of dollars…”
Thanks Chris, you’re the man!
— Mitchell z phillips
“I’ve been working with Chris for many many years now. When most people engage with insurance agents, they are just out shopping for the cheapest price. Chris takes a consultative approach, and makes sure that you understand the contract and its parameters before you just pick the lowest premium. He educated me throughout the process and ensured that I had the right plan for me and my family. Every time a question came up or a bill was due, he was always available to help me. He even went to the RMV on my behalf, grabbed my new plates, drove to my office, and installed them on my car while I was at work in a meeting.
That should is the level of service and attention ESIC provides each of their clients.
Stop shopping around for cheap quotes online, work with a professional like Chris and his team to make sure you and your family are protected and have a customized plan!”
— Andrew kirwin
“Chris reviewed my insurance that had been with an agency I had been with for years. He found that over the years my insurance had gotten quite expensive for no real reason other than I hadn't taken the time to review it with them.
When I purchased my first home he took the time to help me understand the coverages that were required and then why I needed to have others. He really took the time to help educate me which was greatly appreciated.
Late one Saturday night I bought a new car, he came out to the dealership to make sure the paperwork was correct and that I could drive home in my dream car!
Thank you Chris, you're the best!
— Elizabeth Halloran
Contact Us
11 Apex Drive, Suite 300A #156
Marlborough, MA 01752
(508) 314-9956
(508) 433-3067
business Hours
Monday - Friday
8:00 am to 8:00 pm
Saturday
9:00 am to 8:00 pm
Sunday
9:00 am to 6:00 pm
Connect with us online
This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy, state and federal laws. For an actual description of coverage, terms and conditions, please refer to the applicable insurance policy or check with your insurance professional. The illustrations, instructions and principles contained in the material are general in scope and, to the best of our knowledge, current at the time of publication.
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